Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. This is to display ads on other websites more relevant to your interests and for other purposes described in our Privacy Policy.
Sharing personal information for targeted advertising based on your activity across different websites may be considered "sales," "sharing," or "targeted advertising" under certain US state privacy laws. Depending on where you reside, you may have the right to opt out of these activities. Follow the instructions below to exercise this opt-out right.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you reside, we will treat this as a request to opt-out of activities that may be considered a “sale” or “sharing” of personal information, or other activities that may be considered targeted advertising, for the device and browser you used to visit our website.
Refund & Return Policy
At Inna Shine, we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
Items must be returned within 30 days of purchase.
Products must be unused, in their original packaging, and in resalable condition.
Opened supplements, skincare products, and personal care items cannot be returned for hygiene reasons.
2. Refund Process
Contact our support team at [innashine@naver.com] with your order number.
Once approved, you will receive return instructions and a return shipping address.
After receiving and inspecting the item, we will process your refund within 5-7 business days.
Refunds will be issued to the original payment method.
3. Non-Refundable & Non-Returnable Items
Opened or used supplements and skincare products.
Digital products, gift cards, and promotional items.
Clearance or Final Sale items (marked as "Final Sale").
4. Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us at [innashine@naver.com] within 48 hours of delivery. We will arrange a replacement or full refund.
5. Return Shipping Costs
Customers are responsible for return shipping fees unless the product is defective or incorrect.
We recommend using a trackable shipping method to ensure safe return.
Contact Us
For any questions, please visit our [FAQ Page] or contact us at [innashine@naver.com].